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Manage cross-functional teams to implement E-Commerce and CRM projects.
Led the end-to-end project lifecycle, from gathering and analyzing business requirements to executing launches and post-launch support.
Enhance product usability and customer satisfaction by refining user experiences (UX).
Conducted comprehensive market and customer trend research, utilizing both primary research and database information to derive actionable insights.
Performed detailed market analysis to identify key trends, opportunities, and competitive dynamics, informing strategic decision-making.
Utilized Microsoft Power BI and Tableau to create interactive dashboards and report presentations, effectively communicating data insights.
Conducted market research and collaborated on communication strategy to align with business goals.
Analyzed competitors, established benchmarks, and provided strategic insights.
Oversaw global procurement for company factories, managing the process from initiation to completion.
Developed timelines, allocated resources, and negotiated with international suppliers and freight partners.
Analyzed purchasing data to identify cost-saving opportunities and monitored KPIs to ensure procurement efficiency.
Served as Key User for SAP PM/MM, supporting SAP Hana migration by coordinating between technical teams and end-users.
Created training materials, led workshops, and provided direct support for SAP issues.
Analyzed SAP databases and updated KPIs to enhance operational efficiency.
Led the end-to-end development of an e-commerce business, from concept to launch, managing website design, development, and optimization.
Directed a cross-functional team for cohesive project execution and implemented digital marketing strategies, including SEO, email, and social media campaigns.
Oversaw product sourcing, inventory management, and supply chain logistics.
